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USAA Login





USAA Login Help and Contact Phone Numbers.

Everything you need to know about USAA Federal Savings Bank and the USAA Insurance Services.

Get login help, view all the USAA customer service phone numbers, and learn about Bill Pay with USAA.

What is USAA?

USAA, The United Services Automobile Association, offers property and casualty insurance, including automobile insurance, homeowner insurance, life insurance and more.

USAA also offers banking services, provided by USAA Federal Savings Bank. The bank was opened on December 30, 1983, and now holds $63 billion in deposits with more than 6.3 million accounts, making the USAA banking department the 28th largest bank in the world.



Amazingly, USAA has only one branch, namely its headquarters in San Antonio, Texas.



USAA Login Help.

If you are having problems with signing in to the USAA Logon Page, then follow these steps to ensure that you are on the right page:

  • Visit the homepage of USAA bank here: USAA Login
  • Look for the the ‘logon’ tab, on the top right corner of the USAA login page, and click this tab.
  • A new window will ask for your credentials.
  • Enter your Online ID and password.
  • Click on logon.
USAA-login

The correct USAA login should look something like this. Click on the “Log On” Tab in the top right hand corner, and the drop-down login box will be revealed. Then, simply enter your credentials.

I have forgotten my USAA Login Password.

If you cannot log on, then you may have forgotten your password. But first, check that the CAPS LOCK button is OFF on your computer. USAA passwords are case-sensitive, so please bear this in mind.

Also, please note that all USAA Logon passwords must:

  • Be between 8 and 12 characters
  • Contain at least one number
  • Contain at least one lowercase letter
  • Contain at least one uppercase letter

So, when trying to remember your password, try a variation with a uppercase letter or a number. It could be that you are remembering the password correctly, but that you had to create it with a slight difference from your preferred password.

If you need to rest your password then visit the USAA Password Reset page, and follow the instructions.

How to enable “Quick Login” for the USAA mobile App.

Instead of logging on with your Online USAA ID, password and PIN, you can simply enter your PIN to access your accounts with the Quick Logon option. Quick Logon uses Symantec technology to generate one-time security codes. USAA uses a security code along with your PIN to log you on with a new password every time.

Quick Logon is available for the USAA Mobile Apps for iPhone and Android. Simply open up the USAA Mobile App, go to the settings panel and turn on “Quick Logon”.

Applying for a USAA Login ID.

Before you can login to the USAA Online Banking website, you must enroll for online banking.

This is how you sign up for online banking:

  1. Visit the USAA Login Page.
  2. Click on the the ‘logon’ tab.
  3. In the new drop down window click on ‘register’.
  4. The following page will ask you if you are already a USAA member. Click ‘yes’ or ‘no’..
  5. If you clicked ‘yes’, then enter your USAA number or Social security number.
  6. If you clicked ‘no’, then enter your full name (first name, last name), email address, phone number, and mailing address.
  7. You also need to confirm if your physical address is same as the mailing address you have entered. If you belong to a military family, your physical address must be the address of where you live.
  8. You then need to enter your date of birth, gender and marital status, and confirm that you are a US citizen.
  9. The system will ask for security questions and verify your identity, if you already have an account with USAA.
  10. After you have confirmed the details,  the system will ask you create your User ID and password.

USAA Customer Service Phone Numbers.

USAA’s main customer service numbers for banking services are: 1-210-531-USAA (8722) or 1-800-531-USAA.

USAA Mortgage Phone Numbers:

Home Equity Loans and Lines of Credit
Phone Numbers: 210-531-USAA (or 210-531-8722) or 800-531-USAA (or 800-531-8722)
Hours of Operation: Monday to Friday, 7 a.m. to 7 p.m. CT
Saturday, 7 a.m. to 3:30 p.m. CT

Green Tree Serviced Mortgages
Phone Number: 800-643-0202
Hours of Operation: Monday to Friday, 7 a.m. to 8 p.m. CT

Ocwen Serviced Mortgages
Phone Number: 877-569-4632
Hours of Operation:
Monday to Friday, 7 a.m. to 9 p.m. CT

Nationstar Serviced USAA Mortgages
For loan numbers beginning with 18
Phone Number: 855-430-8489
Hours of Operation:
Monday to Friday, 7 a.m. to 7 p.m. CT
Saturday, 7 a.m. to 3 p.m. CT

PHH Serviced Mortgages
Phone Number: 800-449-8722
Hours of Operation: Monday to Friday, 7:30 a.m. to 7:30 p.m. CT

USAA Auto and Property Insurance Phone Numbers.

Auto and Property Insurance Customer Service Phone Numbers:
1-210-531-USAA (or 210-531-8722) or 800-531-USAA (or 800-531-8722)

Billing Address:
USAA
9800 Fredericksburg Road
San Antonio, TX 78288

Claims Department.
Phone Numbers: 210-531-USAA (or 210-531-8722) or 800-531-USAA (or 800-531-8722)
Mailing Address:
USAA (Claims Service)
P.O. Box 33490
San Antonio, TX 78265
Fax Number: 800-531-8669

Policy Service.
Phone Numbers: 210-531-USAA (or 210-531-8722) or 800-531-USAA (or 800-531-8722)
Mailing Address:
USAA
P.O. Box 659464
San Antonio, TX 78265
Fax Number: 888-900-5381

Roadside Assistance
Phone Number: 800-531-8555
Hours of Operation: 24 hours a day, 7 days a week

Auto Glass Repair and Replacement
Phone Number: 888-452-7754
Hours of Operation: 24 hours a day, 7 days a week

Life & Health Insurance and Annuities
Customer ServicePhone Numbers: 1-210-531-USAA (or 210-531-8722) or 800-531-USAA (or 800-531-8722).
Mailing Address: USAA Life Insurance Company
9800 Fredericksburg Road
San Antonio, TX 78288

Hours of Operation: Monday to Friday, 7:30 a.m. to 10 p.m. CT. Saturday, 8 a.m. –to 5 p.m. CT.

USAA Headquarters Address

USAA Home Office
9800 Fredericksburg Road
San Antonio, TX 78288

Alternatively, you can tweet a question to USAA’s Twitter Help account @USAA_Help.

USAA FAQ.

Where can I login to my online USAA account?
You can login to your USAA account online on their site at: www.usaa.com. Click on the “Log On” tab in the top right side of the screen, and a drop-down login menu will appear.
Where can I find help with a new password or login for my USAA account?
Customer support for USAA can provide help accessing your account or resetting your password.
Can I pay my USAA bill online?
You can pay USAA online from their website.
How can I access my USAA account with my phone?
USAA customers with an iPhone or iPad can install the USAA for iOS app to login to their account via a mobile phone or tablet. USAA customers with an Android device can install the USAA for Android app to login to their account via a mobile phone or tablet.
How do I contact USAA  about my account or bill?
USAA offers customer support via their website at www.usaa.com. You can also contact USAA via phone at 210-531-8722.
Can I pay USAA with a debit card?
Yes, you can pay USAA with your Discover, MasterCard or Visa Debit Card. USAA is also payable via debit card at their website.
Can I pay USAA with a credit card?
Yes, you can pay USAA with your Discover, MasterCard or Visa Credit Card. USAA is also payable via credit card at their website.
Please share your experiences, issues or complaints about USAA in the comment section.
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